🔁 Returns and Exchanges

What is your Returns Policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at

We’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please contact us for any return question at

To Protect our Customers

Sadly a few customers have used clothing and then returned it to us after the event they attended, requesting a refund.  We have to destroy these items and this just inflates our costs and hurts our ability to keep prices low for our genuine customers.

For this reason we cannot accept returns that arrive in a used condition (which includes with missing labels).

Around events such as Halloween, New Year, etc we will provide exchanges only.

Thank you for your understanding.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

We cannot accept returns on sale items or gift cards.


We will notify you once we’ve received and inspected your return. If all is good, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If you do send us used items we will give you the option of having them returned to you (shipping to be paid by customer), or we can destroy them for you.

If more than 15 business days have passed since we’ve approved your return, please contact us at

    How do I exchange for a different size?

    Please contact Chrissy ( and she will take care of it for you